Ratings & Awards

2 Stars Self Assessed Guest House
Average Guest Rating for The Roebuck Marchwood Ltd, Southampton
Rooms:
3.4
Value:
3.6
Friendliness:
4.1
Cleanliness:
3.3
Facilities:
3.3
Staff service:
3.7
Location:
3.8
Breakfast:
3.5
Guest Rating:
3.4
From 59 reviews
Sort:Guest Reviews
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Derek
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Well worth the price."
Comfortable and staff could not have been more friendly and welcoming.... Read more
"Well worth the price."
Comfortable and staff could not have been more friendly and welcoming. Read less
Likes:
Ideal locationn for our combined visit to friends and family both living in the area.
Dislikes:
None
Response from The Roebuck Marchwood Ltd:
Hi Derek, Im glad you enjoyed your stay with us. Hopefully see you again soon. Maria & The Roebuck Team
The Roebuck Marchwood Ltd, Southampton
Linda
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Good value for money"
Friendly welcome on arrival. All our needs we're catered for, even our dog was made welcome, we had a lovely good quality meal in the evening, good room, pleasure to be there, wonderful breakfast, wou... Read more
"Good value for money"
Friendly welcome on arrival. All our needs we're catered for, even our dog was made welcome, we had a lovely good quality meal in the evening, good room, pleasure to be there, wonderful breakfast, would recommend to anyone. Read less
Likes:
Friendly staff, good value food, comfortable room very clean
Dislikes:
The noise I. The evening buy we were aware and to us not a problem, although so e. People may not like it
Response from The Roebuck Marchwood Ltd:
Hi Linda, Im glad you enjoyed your stay with us. We hope to see you and your lovely little dog again soon. Maria & The Roebuck Team
The Roebuck Marchwood Ltd, Southampton
Ben
Young Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Value for money"
Good value and perfect location for where we needed... Read more
"Value for money"
Good value and perfect location for where we needed Read less
Likes:
Staff very friendly, it's good value and good location
Dislikes:
None
Response from The Roebuck Marchwood Ltd:
Really pleased you had a nice time. Hopefully you will stay again.
The Roebuck Marchwood Ltd, Southampton
Paul
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent value for money"
Cleanliness all round, the staff were so helpful and friendly,evening meal (optional) was excellent,breakfast
(included)was simply the best.Fantastic value all round.... Read more
"Excellent value for money"
Cleanliness all round, the staff were so helpful and friendly,evening meal (optional) was excellent,breakfast
(included)was simply the best.Fantastic value all round. Read less
Likes:
It was only 2 minutes from the cruise parking.
Dislikes:
nothing at all
Response from The Roebuck Marchwood Ltd:
Really pleased you had a nice time. Hope to see you both again
The Roebuck Marchwood Ltd, Southampton
George
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Fantastic location for criuse parking, attentive staff, warm and welcoming."
Overnight accommodation used for cruise parking the following day. Staff were very attentive and could not do enough to ensure we were happy, despite the single night stay. Evening meal (paid for sepa... Read more
"Fantastic location for criuse parking, attentive staff, warm and welcoming."
Overnight accommodation used for cruise parking the following day. Staff were very attentive and could not do enough to ensure we were happy, despite the single night stay. Evening meal (paid for separately) was like home cooking and hearty. Despite being a Saturday evening the facility was not overcrowded, so you could relax with a drink as well. Cooked breakfast the following day was good, again served with care and attention. Read less
Likes:
Value for money, excellent service. We felt welcomed and treated as valued guests. Fantastic location for Cruise Parking.
Dislikes:
None
Response from The Roebuck Marchwood Ltd:
Hi George, Many thanks for the postive feedback. Im glad you enjoyed your stay with us and hope to see you return again. Maria & The Roebuck Team
The Roebuck Marchwood Ltd, Southampton
Claire
Young Couple
Stayed: Apr '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"You get what you pay for."
Worth recommending as the service and staff are first rate. It's fine for a one night stay if you just need to get your head down. The accommodation isn't much to write home about but does the job a... Read more
"You get what you pay for."
Worth recommending as the service and staff are first rate. It's fine for a one night stay if you just need to get your head down. The accommodation isn't much to write home about but does the job and the price reflects this so no complaints. Read less
Likes:
Friendly staff and atmosphere.
Dislikes:
The hot tap in the room not working (although I didn't tell anyone so didn't give staff the opportunity to get it fixed either).
Response from The Roebuck Marchwood Ltd:
Hi Claire - Im glad you enjoyed your stay with us. Like you mentioned you get what you pay for and i certainly think this reflects in the price. Hope to see you again soon. Maria & The Roebuck Team
The Roebuck Marchwood Ltd, Southampton
Tom
Alone
Stayed: Dec '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Nice room, lovely breakfast"
Exactly what a needed. Comfortable room. Lovely breakfast.... Read more
"Nice room, lovely breakfast"
Exactly what a needed. Comfortable room. Lovely breakfast. Read less
Likes:
Most things
Dislikes:
No wifi available
Response from The Roebuck Marchwood Ltd:
Hi Tom, Im glad you enjoyed your stay with us, WIFI is avliable in the bar area however can be difficult to reach upstairs,
The Roebuck Marchwood Ltd, Southampton
James
Mature Couple
Stayed: Oct '13
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Value for money"
Suitable for an overnight stay when visiting family... Read more
"Value for money"
Suitable for an overnight stay when visiting family Read less
Likes:
Made welcome and good breakfast.
Dislikes:
None
The Roebuck Marchwood Ltd, Southampton
Kjell
Family with older Children
Stayed: Sep '13
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
2
Breakfast:
5
"Nice stay, nice host(es)ses"
Stayed to get to know Southampton... Read more
"Nice stay, nice host(es)ses"
Stayed to get to know Southampton Read less
Likes:
Value for my money
Dislikes:
The bus ride to S. was a little tedious
The Roebuck Marchwood Ltd, Southampton
Carole
Mature Couple
Stayed: Sep '13
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
4
Location:
3
"Basic room in a pub environment, adequate for overnight stay."
Rooms located through door behind the bar area & up a small staircase. Rooms very tired & in need of decoration.Towels odd with bleach stains.Bottom bed sheet didn't fit so as you turned over ... Read more
"Basic room in a pub environment, adequate for overnight stay."
Rooms located through door behind the bar area & up a small staircase. Rooms very tired & in need of decoration.Towels odd with bleach stains.Bottom bed sheet didn't fit so as you turned over it scrunched up leaving you lying on a bare mattress,not very hygienic!There was a door d/s which constantly swung open & banged shut as people came & went which was annoying.
Packed lunch of a sad hamsandwich, crisps, Twix a very poor substitute for cooked breckie. Read less
Likes:
Located in a residential area approximately 20 minutes from Southampton ferry port. There is a convenience store directly opposite. Evening meal was nice. Staff were nice.
Dislikes:
Rooms basic, need decorating & deep clean.A door downstairs constantly banged as people passed through which was annoying.Bed sheet didnt fit.Sandwiches for packed lunch not refrigerated all night.
The Roebuck Marchwood Ltd, Southampton
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Guest Reviews

Overall rating: 3.4 out of 5
 Comfortable and staff could not have been more friendly and welcoming. 
Derek / Jul 14
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